Failed to Connect to Access Point Check the Access Point Settings and Try Again
Troubleshooting for Network Connection Report
Wi-Fi Connection
How to solve your network status or connectedness problems
- View the Network Connexion Report that you printed out. Check items in A (Check Network Connexion) for which the status shows Fail.
- In the Check Items list, click the items that show a FAIL status to display the solutions.
- Cheque the message displayed in B and look for the aforementioned bulletin listed under each Check Item. Then follow the solutions.
For messages with an * in B, encounter "About your network environment" for more data.
Bank check Items
Click the items below to go to the letters and solutions.
- Wireless Network Name (SSID) Bank check
- Communication Mode Check
- Security Mode Check
- MAC Accost Filtering Bank check
- Security Central/Password Check
- IP Address Check
- Detailed IP Setup Bank check
- Most the network environment
Letters and solutions for the cheque items
i. Wireless Network Name (SSID) Cheque
No. | Messages | Solutions |
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1 | No wireless network names (SSID) establish. Ostend that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. |
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2 | No wireless network names (SSID) institute. Ostend that the wireless network proper name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance. |
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The messages in a higher place are displayed when the selected or entered wireless network name (SSID) is not found during network setup.
SSID is the proper noun of your Wi-Fi network. If yous are using an access point, then your network already had a name when the access point was prepare up.
If yous desire to connect your printer and the PC directly without an access betoken (Ad Hoc connection), you need to setup an Advertisement Hoc network for your PC. In this case, you need to create an SSID on your PC.
If you lot do not know your SSID, we recommend that you contact the person or visitor that set upwards your network.
Likewise, you need to place your printer shut to the access point (or PC) during setup then that the printer receives a articulate signal from the access point or PC.
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two. Communication Style Cheque
No. | Messages | Solutions |
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three | Wi-Fi communication style (IEEE802.11*) does non friction match the current setting of the printer. Set the same communication mode to the printer, router/access point, and PC. Contact your network ambassador for help. *Display varies co-ordinate to your location. |
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This bulletin is displayed when the Wi-Fi communication mode set for the access indicate and the PC is not supported by the printer.
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3. Security Mode Check
No. | Letters | Solutions |
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4 | Security mode (e.yard. WEP, WPA) does not lucifer the electric current setting of the printer. Ostend security mode. Contact your network ambassador for assistance. | Confirm that the access point is using one of the following security modes. If it is non, perform network setup again and change it to a supported security mode.
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This message is displayed when the security modes set for the network devices are not supported by the printer or do not lucifer the printer'due south security manner.
There are different types of security gear up for network devices depending on their force or encryption method.
Supported security modes may differ co-ordinate to the network device. To permit communication, the same security mode has to be gear up between the network device and the printer.
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4. MAC Address Filtering Check
No. | Messages | Solutions |
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5 | MAC accost of your printer may be filtered. Check whether your router/access point has restrictions such equally MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance. |
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This message is displayed when MAC address filtering is enabled and the printer's MAC address has not been registered to the access point.
The MAC address is an identification number used to identify private network devices.
An access point has a part that lets it permit or deny a device access to the network based on its MAC address.
If this role is enabled, only network devices with registered MAC addresses tin connect to the network.
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5. Security Key/Countersign Bank check
No. | Messages | Solutions |
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6 | Entered security key/countersign does not match the one gear up for your router/admission point. Ostend security primal/password. Contact your network ambassador for assistance. | The security key set for the access point and the entered security key practice not match. Prepare your network again using the correct security central. The security key is case sensitive. |
This message is displayed when the entered security key and the central set for your access point practise non lucifer.
The security key (password) is necessary to connect to the network.
The security key is case sensitive. If the entered key does not completely match the registered key, connection fails.
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half dozen. IP Address Check
No. | Messages | Solutions |
---|---|---|
7 | Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for aid. |
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7. Detailed IP Setup Check
No. | Messages | Solutions |
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8 | Ostend the connection and network setup of the PC or other device. Connexion using the EpsonNet Setup is available. Contact your network administrator for aid. |
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nine | Confirm IP address, subnet mask, and default gateway setup. Connexion using the EpsonNet Setup is bachelor. Contact your network ambassador for assistance. |
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10 | Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is bachelor. Contact your network administrator for assistance. |
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xi | Confirm the following: -Entered security key/password is right -Index of the security cardinal/password is set to the kickoff number -IP address, subnet mask, or default gateway setup is right Contact your network administrator for assistance. |
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12 | Confirm the post-obit: -Entered security primal/password is correct -Index of the security key/password is set to the starting time number -Connection and network setup of the PC or other device is correct Contact your network administrator for assistance. |
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Cheque the printer'southward IP accost and check whether or not the network printer tin can access other devices on the network. In some cases, the error cannot exist specified. Nosotros recommend performing network setup using EpsonNet Setup.
About network addresses:
The IP address not simply indicates the devices connected to the network such as PC, hub, and router simply also the network range they belong to. Devices on the same network can communicate with each other. If yous wish to communicate with devices on a different network, a router is required. An IP accost consists of two parts. The get-go office is called the "network address" and indicates the network range. The 2nd part is called the "host address" and indicates the network device. The line betwixt the network accost and the host address differs according to the calibration (class) of the network. Notwithstanding you can define the line between the network address and the host address using the subnet mask.
If you are using your printer on a home network, set the printer's IP address setting to "Motorcar" when using the access indicate's DHCP function. If you want to employ "Manual" to set the printer's IP address, come across the post-obit to gear up the IP address and subnet mask.
- Bank check the IP address for the router (or access point) connected to your PC. For details, come across the pedagogy manual for the router (or admission signal).
- All IP addresses are written in segments of four numerical values (for IPv4). In the final segment, ready a unique numerical value within a range of 1 to 254. (When the router is a DHCP server or when there is another DHCP server in the home network, set up a value that does non conflict with the IP address allocated by the DHCP server.)
Setting example:
IP address for the router (or access point): 192.168.i.ane
Case setting on the printer: 192.168.ane.3
If you are using your printer in a modest-scale network, 255.255.255.0 is set for all network devices for the subnet mask. Too, the gateway uses the same value as the IP accost for the admission point.
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About the network environment
Likewise as the network status/connection bank check report, the following messages are displayed to let you know what other factors in your network environs demand to exist improved.
Letters | Solutions |
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*Signal forcefulness is low. If y'all take problems printing or scanning, ameliorate your wireless network environment. | Due to depression betoken strength, printing speed may be boring or printing may exist interrupted. Perform the following to improve the surroundings:
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*A router/access signal aqueduct conflict has been detected. If you have issues printing or scanning, ameliorate your wireless network environment. | Signal interference can be caused by other wireless networks being used in nearby rooms or buildings. Placing the printer close to the admission bespeak may improve the surround. |
*Signal strength is depression. A router/access point channel conflict has been detected. If you have problems printing or scanning, amend your wireless network surround. | Due to low signal force, printing speed may exist slow or printing may exist interrupted. Signal interference can be caused by other wireless networks being used in nearby rooms or buildings. Perform the following to improve the environment:
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*Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID). | You lot are connecting to a different access signal. Try the following: Change the SSID for the access point you desire to connect to, and and then perform network setup for your printer again. |
*No more devices tin be connected. Disconnect one of the connected devices if you want to add another one. | If you want to add a new device, disconnect 1 of the current devices using the device'southward Wi-Fi settings, or disconnect all devices past changing the countersign from your printer. |
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Source: http://support2.epson.net/manuals/english/ij/wf_100/pdf/html/_files/nwchk.htm
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